Terms and Conditions
Welcome to Compeq Itiology Limited (“Compeq”, “we”, “us”, “our”). These Terms and Conditions govern your access to and use of compeq.ae (collectively, the “Website”), including all products, services, content, and online purchasing features provided on the Website. By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use this Website.
1. Scope and Acceptance
- The content, products, services, and information on this Website are provided by AAIN Computer & Electronic Trading LLC, a company registered in Dubai, UAE.
- All listings and information displayed on our Website are an invitation to offer. Your order constitutes an offer to purchase. We reserve the right to accept or reject your offer at our discretion.
- The contract of sale between you and AAIN Computer is formed only when we dispatch the product(s) ordered.
2. Eligibility
- Use of this Website is permitted only to persons who can form legally binding contracts under applicable law.
- If you are under 18 years of age, you may use this Website only with the involvement and consent of a parent or legal guardian.
3. Account Registration and Security
- You agree to provide accurate, complete, and current information when creating an account, placing an order, or updating your profile.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities initiated under your account.
- Notify us immediately if you suspect unauthorized access or use of your account.
4. Pricing and Product Information
- While we endeavour to provide accurate product and pricing information, errors may occur.
- Prices may change without prior notice. In the case of a pricing error, we reserve the right to cancel the order or contact you for further instructions before accepting the order.
5. Orders, Acceptance, and Dispatch
- Acceptance of your order takes place when the product is dispatched from our warehouse or fulfillment partner.
- You will receive an email or SMS confirmation once your order is dispatched.
6. Delivery and Shipping
- Delivery timelines within the UAE is usually within 1-2 days and may vary based on the product category and location.
- AAIN Computer is not responsible for delays caused by third-party logistics partners, courier services, or inaccurate delivery information provided by the customer.
7. Payment Methods
- Payments may be accepted via credit/debit cards, online wallets, or any other mode displayed on the Website at checkout.
- By submitting payment information, you authorize us to charge the applicable amount for your order.
8. Returns, Refunds, and Cancellations
- Returns: Products may be returned within a specified period (7 days) from delivery if they are unused, in original condition, and with all packaging and accessories.
- Refunds: Refunds are processed back to the original payment method or as store credit, subject to inspection of the returned item and our policies.
- Cancellations: Customers may cancel orders before dispatch. Once dispatched, cancellations may not be permitted and return shipping charges may apply.
Note: Specific return, refund, and cancellation policies may be defined separately and available on our Website.
9. Intellectual Property
- All content on the Website, including text, graphics, logos, images, and software, is the property of AAIN Computer or its licensors and is protected by applicable intellectual property laws.
- You may use the content for personal, non-commercial use only.
10. Prohibited Conduct
When using the Website or our services, you agree not to:
- Use the site for unlawful or abusive purposes.
- Interfere with the operation of the Website or any user’s enjoyment of it.
- Attempt to gain unauthorized access to any portion of the Website.
- Transmit malicious software, harmful code, or engage in any conduct violating applicable laws.
11. Limitation of Liability
- AAIN Computer and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of this Website or purchase of products.
- Our total liability for any claim related to your use of the Website or products purchased shall not exceed the amount paid by you for the specific product(s) in question.
12. Third-Party Links
The Website may contain links to third-party websites or services not owned or controlled by AAIN Computer. We are not responsible for the content or practices of these third-party sites.
13. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.
14. Amendments
AAIN Computer may modify these Terms and Conditions at any time without prior notice. The latest version will be posted on this page. Continued use of the Website after changes constitutes acceptance of the revised terms.
15. Contact Information
If you have any questions, concerns, or disputes regarding these Terms and Conditions or your use of the Website, please contact us at:
Phone: +971 50 228 0235
Email: info@compeq.ae
